Terms & Conditions

Effective Date: 1st Decemebr 2024

Visit here for information on Refunds and Returns

These Terms and Conditions (“Terms”) govern your use of the website operated by Resolve Media Ltd (“we,” “our,” or “us”), located at https://resolvemedia.co.uk/, and any purchases made through it. By accessing or using our website, you agree to these Terms.


1. General Information

Resolve Media Ltd
5 Park Walk
Kingfisher Shopping Centre
Redditch, B97 4HD
Phone: 01527 868 733
Email: sales@resolvemedia.co.uk

Company registration number: 14676277
VAT number:


2. Orders

  1. Eligibility: You must be at least 18 years old to place an order.
  2. Acceptance of Orders: All orders are subject to availability and confirmation of payment.
  3. Product Description: We take reasonable care to ensure that all product descriptions and pricing are accurate. However, errors may occur, and we reserve the right to correct them.

3. Pricing and Payment

  1. Prices: All prices are in GBP (£) and include VAT (where applicable). Shipping fees are displayed during checkout.
  2. Payment Methods: We accept payments via Stripe and other secure payment gateways.
  3. Payment Security: Your payment details are processed securely, and we do not store your payment information.

4. Shipping and Delivery

  1. Worldwide Shipping: We ship globally. Shipping costs and estimated delivery times will be provided during checkout.
  2. Delivery Address: It is your responsibility to ensure that the delivery address provided is accurate.
  3. Customs and Duties: For international orders, you are responsible for any customs duties or taxes that may apply in your country.

5. Liability

  1. Product Issues: If a product is defective, you may be entitled to a replacement.
  2. Limitation of Liability: We are not liable for any indirect, consequential, or incidental damages arising from your use of our website or products.

6. Website Use

  1. Content Accuracy: While we strive to ensure the information on our website is accurate, we do not warrant its completeness or reliability.
  2. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their content or practices.
  3. Prohibited Activities: You agree not to misuse our website, including attempts to hack, disrupt, or extract data unlawfully.

7. Intellectual Property

All content on this website, including images, text, and designs, is the property of Resolve Media Ltd or its licensors. You may not reproduce, distribute, or use any content without prior written permission.


8. Privacy Policy

Your use of our website is also governed by our Privacy Policy.


9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Changes to Terms

We reserve the right to update these Terms at any time. Please review them periodically for any changes.


Contact Us

If you have any questions about these Terms, please contact us:

Resolve Media Ltd
5 Park Walk
Kingfisher Shopping Centre
Redditch, B97 4HD
Phone: 01527 868 733
Email: sales@resolvemedia.co.uk